KPI’s are already widely used with almost all customers
Key focus:
standardize on 5 core KPI’s that serve as best in
class benchmark:
Objective: have all sites benchmarked and set targets
being tracked
Standard and tailored metrics set:
- Safety Number of days lost per million days worked
- Quality Errors per million at customer
- Productivity Units output per man hour worked
- Service On time delivery
- People Training and development